Data controller
thundercraft-district acts as the data controller for information collected through our services and website. You can contact us for any data-related requests.
Scope of processing
We process data to arrange services, maintain care records, and support ongoing client communication. We do not process sensitive data without a clear lawful basis.
Lawful bases
For optional communications or updates you choose to receive.
To deliver agreed services and manage client requests.
For operational planning and service quality improvements.
Data subject rights
You have the right to request access, rectification, erasure, restriction, or portability of your personal data. Requests are handled promptly and in accordance with statutory timelines.
If we cannot fulfil a request, we will provide a clear explanation and guidance on next steps.
Security measures
We use access controls, secure storage systems, and staff training to protect data. We review our processes regularly to keep protections aligned with current best practice.